Overview

Our platform supports various payment methods for both receiving prize money and making payments for competition hosting. This guide explains the available options and how to use them.

All payment processing on our platform is secure and complies with industry standards for financial transactions.

Receiving Payments

When you win a competition with a cash prize, you can receive your payment through these methods:

• Bank Transfer

  Direct deposit to your bank account. Available in most countries with processing times of 3-5 business days. Minimum payout amount: $50.

• PayPal

  Transfer to your PayPal account. Available in 200+ countries with processing times of 1-2 business days. Minimum payout amount: $20.

• Stripe

  Payment via Stripe. Available in 40+ countries with processing times of 2-3 business days. Minimum payout amount: $50.

• Digital Wallets

  Transfers to supported digital wallets like Venmo, Cash App, etc. Availability varies by region. Processing times: 1-2 business days. Minimum payout amount varies by service.

• Check

  Physical checks for certain regions. Processing and delivery time: 2-3 weeks. Minimum payout amount: $100.

To set up your preferred payment method:

1. Go to your Account Settings
2. Select "Payment Methods"
3. Click "Add Payment Method"
4. Follow the prompts to enter your payment details
5. Set your preferred method as default

Making Payments

When hosting a competition or purchasing premium features, you can pay using:

• Credit/Debit Cards

  We accept Visa, Mastercard, American Express, and Discover.

• PayPal

  Connect your PayPal account for seamless payments.

• Bank Transfer/ACH

  Available for larger payments and enterprise accounts.

• Digital Wallets

  Apple Pay, Google Pay, and other supported digital wallets.

• Platform Credits

  Use credits earned or purchased on the platform.

Payment information is securely stored for future transactions. You can manage your payment methods in your Account Settings.

Payment Security

We take payment security seriously:

• All transactions are encrypted using industry-standard SSL/TLS protocols
• We comply with PCI DSS (Payment Card Industry Data Security Standard)
• We never store complete credit card information on our servers
• Two-factor authentication is available for payment-related account changes
• Suspicious transaction monitoring is in place to prevent fraud

For additional security, we recommend enabling two-factor authentication on your account and regularly monitoring your transaction history.

International Payments

For international users:

• Payments are processed in USD but can be converted to local currency
• Currency conversion fees may apply depending on your payment method
• International bank transfers may incur additional fees from intermediary banks
• Processing times may be longer for international payments (5-7 business days)
• Some payment methods may not be available in all countries

We recommend PayPal or digital wallets for international users as they typically offer faster processing times and lower fees.

Troubleshooting

Common payment issues and solutions:

• Failed Payment

  Verify your payment details, check your account balance, and ensure your card isn't blocked for online transactions.

• Delayed Payout

  International transfers may take longer. If a payout is delayed beyond the expected timeframe, contact support.

• Incorrect Amount

  Currency conversion and fees may affect the final amount. Review the transaction details for a breakdown.

• Payment Method Rejected

  Some payment methods may not be supported in your region. Try an alternative method.

For any payment-related issues, contact our support team through the Help Center contact form or at payments@ourplatform.com.