Learn how to manage your profile, security settings, and account preferences.
Your profile represents you on our platform. A complete and engaging profile helps you stand out in competitions and builds credibility with competition hosts.
Click on your profile picture in the top right corner of any page, then select "Profile Settings" from the dropdown menu.
Alternatively, you can go directly to your profile page by clicking on your username anywhere on the platform, then click the "Edit Profile" button.
Edit your display name, username, bio, and location. Your display name and username are visible to all users, so choose something professional and memorable.
A professional profile picture increases your credibility and recognition on the platform.
List your creative skills and interests to help match you with relevant competitions and improve your discoverability.
You can add up to 15 skills. Be specific about your expertise (e.g., "Portrait Photography" rather than just "Photography").
Connect your social media accounts and portfolio websites to showcase more of your work and build credibility.
Control who can see your profile information and how you appear on the platform.
Your profile is visible to all users. Recommended for maximum exposure and competition opportunities.
Only your name and basic info are public. Detailed information is only visible to competition hosts you've entered.
Your profile is only visible to competition hosts after you enter their competition. Not recommended if you want to be discovered.
Regularly update your profile with your latest work and achievements. Competition hosts often review profiles when evaluating submissions, and an up-to-date profile increases your chances of success.
Stay informed about competition updates, new opportunities, and platform announcements. Customize your notification preferences to receive only the information that matters to you.
Control which email notifications you receive and how often you receive them.
Manage notifications that appear within the platform when you're logged in.
If you use our mobile app, you can customize which push notifications you receive on your device.
You can also manage push notifications through your device settings. Go to Settings > Notifications > Competition Platform to adjust permissions.
Protect your account and personal information with our security features. We recommend regularly reviewing and updating your security settings.
We recommend changing your password every 3-6 months for optimal security.
Add an extra layer of security to your account by enabling two-factor authentication. This requires a verification code in addition to your password when logging in.
Use apps like Google Authenticator, Microsoft Authenticator, or Authy to generate verification codes.
Receive verification codes via text message to your registered phone number.
Receive verification codes via email to your registered email address.
Important: When you enable 2FA, you'll receive backup codes. Store these securely. If you lose access to your 2FA device, these codes will be the only way to recover your account.
Monitor and manage devices and locations where your account is currently logged in.
Go to Account Settings > Security > Login History to see a list of recent logins, including:
Go to Account Settings > Security > Active Sessions to see all devices currently logged into your account.
Use this option if you suspect unauthorized access or forgot to log out on a shared device.
Manage your account settings, update your contact information, and control your account status.
Keep your contact information up to date to ensure you receive important notifications and can recover your account if needed.
Your email address is your primary contact method and is used for account recovery.
Adding a phone number enhances security and enables SMS notifications and recovery options.
Manage payment methods for competition entry fees or hosting payments.
Go to Account Settings > Payment Methods > Add Payment Method
Visa, Mastercard, Amex
Link your PayPal account
For larger payments
Go to Account Settings > Payment Methods to view, update, or remove payment methods.
For security reasons, you cannot edit existing card details. To update card information, remove the old card and add a new one.
Temporarily deactivate your account if you need a break from the platform. Your profile will be hidden, but your data will be preserved.
Permanently delete your account and all associated data. This action cannot be undone.
Warning: Account deletion is permanent and cannot be reversed. All your data will be permanently removed from our systems after a 30-day grace period.
You can change your username once every 30 days. Go to Account Settings > Profile Information > Edit Username. Note that changing your username will update your profile URL, so any direct links to your profile will need to be updated.
Click the "Forgot Password" link on the login page. Enter your email address, and we'll send you a password reset link. If you have 2FA enabled, you'll need to provide a verification code or use one of your backup codes after resetting your password.
Our terms of service allow one account per person. Multiple accounts may be flagged for suspicious activity and could result in account restrictions. If you need separate accounts for personal and professional use, please contact support for assistance.
Go to Account Settings > Notifications > Email Preferences. Here you can customize which emails you receive and how often. You can also click the "Unsubscribe" or "Manage Preferences" link at the bottom of any email we send you.
We collect information you provide (profile details, submissions), usage data (how you interact with the platform), and device information. For a complete overview, please review our Privacy Policy. You can request a copy of your data by going to Account Settings > Privacy > Request Data Export.